Better Trucks | Welcome to our Driver Overview Program

BETTER TRUCKS GETTING STARTED.
Welcome to the Better Trucks Team! We’re excited to have you on board as a driver and delivery partner. Below, you’ll find an introductory series to get started.
BETTER TRUCKS
DRIVER TRAINING.
Welcome to the Better Trucks Team! We’re excited to have you on board as a driver and delivery partner. Below, you’ll find a training series to get started.
GET THE BETTER TRUCKS DRIVER APP
TO START DELIVERING
PREPARE FOR
YOUR FIRST TRIP
Learn more about what to expect as a Better Trucks driver, including how to register within the app, how to get assigned to your first shift, and what to know for your first delivery route.
2 Minutes 30 Seconds
Registering in the Better Trucks Driver App
Click "Watch Video", choose between Android and iOS tutorials and follow the steps to register and start driving for Better Trucks. 
Better Trucks Culture and Driver Etiquette
Now that you drive for Better Trucks, it's time to learn about our drivers' culture, principles, and essential qualities.
Getting Assigned
Your
First Shift
Once you're ready to drive, watch this video to learn how to find and choose available shifts, and get assigned to your first one. 
DRIVING YOUR
FIRST ROUTE
Get ready to deliver your first set of packages. Here, we break down your responsibilities, from warehouse pickup to delivery completion.
3 Minutes 20 Seconds
Planning for Your First Route
Learn what to do once you arrive at your local Better Trucks hub. Here's how to review your tasks before you load up and hit the road.
How to Conduct a Route
Prior to starting your first route, follow the delivery order and keep your recipient informed every step of the way via the app.
Arriving at the Recipient's Home
Make sure you're at the right spot with the right package. Text the recipient, get proof of delivery, and then move to the next task.
Completing a Route
Call dispatch post-delivery. Undelivered package? Return it to your designated metro. Never take a package home. 
PROOF OF DELIVERY GUIDELINES
1 Minute 10 Seconds
Delivering To The Correct Address

Good vs Bad Delivery Photos

Right vs Wrong Task Completion

21+ AGE VERIFICATION
1 Minute 45 Seconds
+21 Age Verification Guidelines
Valid Vs. Invalid Proof Of Id
Signature Delivery
Accepted Vs. Rejected Signatures
DELIVERY SCENARIOS
WHAT TO DO
3 Minutes 30 Seconds
Delivering to an Apartment
Delivering to a Business
Delivering Multiple Packages
Failed
Deliveries
SEND US A MESSAGE
Send us a message and we'll respond within 24 hours.
CONTACT INFORMATION
3710 River Road, Suite 300Franklin Park, IL 60131
drive@bettertrucks.com
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